In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
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“I have been using this practice for over 30 years, and always had a...”
“Excellent customer service and I have always been well taken care of by Dr...”
“I've been coming here for many years and have always been happy with them....”
“Very professional and knowledgeable, and take the time to clearly explain everything, would definitely...”
“This place is must go! This is like fancy restaurant, experience of your life!...”
“I have been going to this practice forever and highly recommend it. The reception...”
“I've been going to this practice for years and I can't recommend them enough!...”
“I’ve been a patient at the practice for a number of years and would...”
“Dr.Nish has been my dentist now for quite some time and is simply the...”
“I have been seeing Dr Nish for a number of years, recently went to...”
“I went to this practice for an emergency appointment. I haven't been to the...”
“I went to this practice for some fillings as I knew I had holes...”
“Even though I have moved from Earley, I still go back to this practice...”
“I have needed a maryland bridge at the front of my mouth replaced for...”
“AMAZING SERVICE! The staff were welcoming, friendly and professional. I was made to feel...”
“Dr. Raj did a smile makeover for me and I am over the moon...”
“Had a dental implant and it could not have gone better considering my fear...”
“I saw Dr. Raj for Invisalign treatment. He was totally professional and explained everything...”
“My experience at Earley Dental was exceptional. What a very professional and caring team!...”
“I would highly recommend this practice, all friendly and welcoming staff. I saw Dr...”
“Without doubt the best dental and hygienist care I’ve ever experienced. I’ve been a...”
“I have been using this practice for over 30 years, and always had a...”
“Excellent customer service and I have always been well taken care of by Dr...”
“I've been coming here for many years and have always been happy with them....”
“Very professional and knowledgeable, and take the time to clearly explain everything, would definitely...”
“This place is must go! This is like fancy restaurant, experience of your life!...”
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